Last updated: May 2025

For The Chef Network (TCN)
Operated by Matalino.ai

INTRODUCTION

This privacy policy is issued by The Chef Network (TCN), operated by Matalino.ai, a marketing company based in the Philippines. We operate a UK-facing job board that helps chefs and businesses connect. UK GDPR and the Philippine Data Privacy Act (DPA) both apply to our processing of personal data.

TLDR: We collect and use your data to help chefs and businesses connect. We do not sell your data, and we are committed to protecting it. You have full control over your data and can update or delete it at any time.

1. WHO WE ARE

This privacy policy is issued by The Chef Network (TCN), operated by Matalino.ai, a marketing company based in the Philippines. We operate a UK-facing job board that helps chefs and businesses connect. UK GDPR and the Philippine Data Privacy Act (DPA) both apply to our processing of personal data.

Contact: privacy@thechef.network.

2. WHAT WE COLLECT

• Personal Information: Name, contact details, CVs, job titles, user-generated content.
• Device Data: IP address, browser type, location data (city/postcode level).
• Activity Data: Page views, search queries, interactions.
• Optional Demographics: Gender, ethnicity, etc. (anonymized and voluntary).
• Communications: Emails, messages, or calls made via our platform.

TLDR: We collect info you give us and info about how you use the site.

3. HOW WE USE YOUR DATA

• To match chefs and businesses.
• To send job alerts and platform updates.
• To analyze trends and improve our services.
• To ensure safety, prevent fraud, and comply with the law.

We use personal data for marketing only when consent is given.

TLDR: We use your data to run the platform and contact you only if you opt in.

4. AI USE & AUTOMATION

We use AI tools to:

• Rank and suggest chef profiles to employers.
• Group and filter job ads by relevance.
• Send automated messages or alerts (e.g., job matches).

All AI systems are audited for fairness and cannot make hiring decisions. Final decisions rest with the user.

TLDR: AI helps suggest matches but doesn’t decide for you.

5. DATA OF CHILDREN AND YOUNG PEOPLE

This platform is for users aged 15 and above. If we discover underage use, we will delete the account. For users aged 15–17 (e.g., school leavers, apprentices), use must be supervised or approved by a responsible adult.

TLDR: No users under 15. We allow older teens in training or apprentice roles.

6. LEGAL BASIS FOR PROCESSING

We process your data based on:

• Consent – for marketing or optional profile fields.
• Contractual obligation – for job posting and listing services.
• Legitimate interest – for analytics and fraud prevention.
• Legal obligation – where required by UK or PH law.

TLDR: We only use your data when we have a valid legal reason.

7. SHARING AND TRANSFERS

We do not sell your data.
We may share it with:

• Employers (when you apply or opt in to be visible).
• Third-party service providers (e.g., hosting, analytics, email tools).
• Legal authorities if required.

Cross-border transfers: We use Standard Contractual Clauses (SCCs) to ensure GDPR compliance for any UK–PH data transfers.

TLDR: We only share when needed, and international transfers are protected.

8. YOUR RIGHTS (PHILIPPINES & UK)

You can:

• Access your data.
• Correct or update it.
• Delete your account.
• Export your data.
• Withdraw consent (for marketing or optional info).

To exercise rights: Email privacy@thechef.network with your request.

TLDR: You’re in control. Just email us if you want to change anything.

9. DATA SUBJECT REQUEST PROCEDURE (DSAR)

• Email privacy@thechef.network from your registered address.
• Tell us what you want (access/correction/deletion/export).
• We’ll confirm identity and respond within 30 days.
• Some requests may be denied if legally required to retain data.

TLDR: We have a clear step-by-step process for data rights.

10. DATA SECURITY & BREACH PROTOCOLS

• We use encryption, firewalls, access controls, and monitoring tools.
• If there is a breach, we’ll notify affected users within 72 hours (UK) and 72 hours (PH).
• We’ll provide a summary of what happened, what we did, and your next steps.

TLDR: We take security seriously and notify quickly if anything goes wrong.

11. COOKIES & TRACKING

We use cookies to:

• Remember your preferences.
• Analyze site usage.
• Deliver relevant ads (if you opt in).

You can control cookies via your browser or through our on-site Cookie Settings Panel.

TLDR: Cookies help the site work better. You’re in charge of them.

12. MARKETING & CONSENT DASHBOARD

Users can opt in/out of:

• Email job alerts.
• Marketing content.
• Partner communications.

A self-service Consent Dashboard will be added soon.

TLDR: You pick what you want to hear from us about.

13. POLICY UPDATES

We update this policy when needed. If major changes occur, we’ll email users and post notices 14 days before they take effect.

TLDR: We’ll always let you know when anything changes.

CONTACT

Privacy Officer, Matalino.ai
Email: privacy@thechef.network.