Kitchen Porter

Events Coordinator Visitor Centre Contract: Permanent Events Coordinator – Create Unforgettable Moments at Britain’s Oldest Brewer Join us as an Events Coordinator and help bring Shepherd Neame’s unique spaces to life. From weddings and parties to concerts, tours and corporate gatherings, you will shape memorable experiences for every guest who walks through our doors.

As the friendly face our clients rely on, from the first enquiry to the final toast, you will guide couples around our wedding spaces, help families plan celebrations, work with our Chef on event menus, and coordinate everything from AV and layouts to suppliers and safety. On the day, you’ll bring it all together, overseeing set‑up, leading the team, and ensuring every event runs smoothly.

You’ll also support the daily running of our Visitor Centre, keeping the space welcoming and well‑presented for our guests.

If you’re enthusiastic, great with people, and passionate about delivering standout experiences, we’d love to hear from you.

Where You’ll Be Working Welcome Customers to the Home of Britain’s Oldest Brewer!

Our Visitor Centre in Faversham, Kent is where the story of Shepherd Neame comes to life. From guided tours through our historic brewery to tastings of our award-winning beers, this is the place where heritage meets hospitality.

We’re looking for enthusiastic, customer-focused individuals who love creating memorable experiences. If you’re passionate about great beer, enjoy meeting people, and want to be part of a team that celebrates tradition and craftsmanship, this is your chance to join us at the heart of our brewery.

What You’ll Do

• Plan and deliver a wide range of events from start to finish, including weddings, parties, concerts, tours and corporate functions
• Coordinate all event logistics — schedules, layouts, AV, catering, equipment and safety requirements
• Be the main contact for clients, hosting show‑rounds and building strong relationships
• Work with our Chef and internal teams to shape menus and event details
• Attend wedding fairs to showcase our venue and meet engaged couples
• Lead on‑site set‑up, delivery and break‑down, ensuring every event runs smoothly
• Support the day‑to‑day running of the Visitor Centre and act as Duty Supervisor when needed
• Collaborate with Marketing, Safety and Facilities teams to keep our events programme running to a high standard
• Manage bookings, documentation and enquiries, and support continuous improvements to the guest experience
• Why Join Shepherd Neame?
• Competitive Pay – rewarding your skills and contribution
• Holiday – 25 days plus bank holidays
• Generous Pension – invest in your future
• Life Insurance – 4 x your salary (for members of the Pension Scheme)
• Staff Discounts – enjoy savings in our pubs and hotels
• Wellbeing Support – access to 24/7 GP, counselling and mental health resources
• Fun Company Events – be part of a team that celebrates success
• What We Are Looking For:
• Experience planning and delivering events in hospitality or similar settings
• Great people skills — confident with clients, show‑rounds and building relationships
• Strong organisation and problem‑solving skills, with the ability to stay calm under pressure
• A hands‑on approach to leading event set‑ups, coordinating teams and supporting on the day
• Flexibility to work evenings, weekends and attend wedding fairs when needed
• A friendly, proactive attitude and a passion for creating memorable experience

Ready to bring people’s most important moments to life and create unforgettable events?

Apply now and become part of our award‑winning Visitor Centre team.

Events Coordinator Visitor Centre Permanent