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Are you someone who delivers exceptional service with a touch of luxury? We are looking for a Hospitality Assistant to join our friendly and dedicated team!
You will contribute to a seamless hospitality experience by supporting mealtimes, maintaining tidy and well‑organised dining spaces, managing stock and temperature checks, and assisting residents with their day‑to‑day non‑care needs.
If you have a passion for creating a warm, welcoming environment and making people feel at home, we’d love to hear from you.
- Apply now and become part of something meaningful!
- We offer some excellent rewards and benefits including:
- We
offer all team members 1 free meal per shift.
- Uniform
provided.
- Enhanced Bank
Holiday pay.
- Recognition
and staff appreciation initiatives.
Location: Osbern Manor, 26-28 Hoath Lane, Wigmore, Gillingham ME8 0SW Hours: 0 hours per week – BANK Pay: £12.60 per hour Shift: Days What do you need to succeed: Our Hospitality Assistants, assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team.
This is a key role at the heart of our residents’ daily lives, so strong people skills and good organisation are essential. If you have hospitality experience and a genuine interest in care, this could be the perfect opportunity for you.
- As a Hospitality Assistant, your key responsibilities will include:
- Assisting
with meal service either in resident rooms or dining rooms.
- To
ensure that water/drink jugs are regularly refilled in resident rooms.
- Help
set up and clear down tables before and after lunch service.
- Recording and monitoring the temperatures of
fridges and dining room service stations to meet compliance standards.
- Maintaining
the Bistro to ensure it remains clean, organised and consistently well stocked.
- Attending
to residents “non care” related needs including opening/closing curtains, changing TV channels etc.
- To be successful in this role, you need to have/be: Essential
- Previous
experience of working in a similar role within a luxurious setting.
- ‘Can
do’ attitude and willingness to work with us in ensuring we support our residents with the best quality service.
- Customer
facing experience including building working relationships with internal and external stakeholders.
- Personal Attributes:
- Reliable
and punctual.
- Ability
to work as an effective team member.
- A
professional personal appearance and standards.
- Able
to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment.
- Able
to develop good working relationships and to represent the organisation professionally.
- Able
to build trust and demonstrate an awareness and understanding of individual differences.
- Motivated
to go above and beyond, and to work with passion and enthusiasm.
- Motivated
to contribute towards the team and home goals.
- A
commitment to grow and learn new things at work.
- Able
to remain approachable and calm under pressure.
“Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our Family
- Family
- Integrity
- Respect
- Exceptional
- Sustainable
Apply now!
If you’re ready to start your journey and make a difference, then don’t delay and apply today!
employer scheme About A employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. .